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SCNAcademy™
SCN Academy™ · 2026 Portfolio

Healthcare Operational Excellence
Masterclass Series

Professional education for healthcare leaders, managers and professionals—building the leadership, management and operational capability required for high-performing healthcare organisations.

2026 Masterclass portfolio

Six specialised masterclasses.
One connected portfolio.

Distinct healthcare service priorities, delivered through one assessment-led professional development architecture.

Healthcare HR masterclass
19–23 October 2026

Healthcare HR Operational Excellence Fundamentals™

Build a mature, ready and high-performing healthcare HR function.

Venue
School of Public Health, University of Ghana, Legon
Duration
5 Days
Inpatient & Ward masterclass
26–30 October 2026

Inpatient & Ward Operational Management Masterclass™

Strengthen inpatient operations from admission to discharge.

Venue
School of Public Health, University of Ghana, Legon
Duration
5 Days
Maternity masterclass
2–6 November 2026

Maternity Operational Management Masterclass™

Build responsive, coordinated and high-performing maternity services.

Venue
UGMC Simulation Centre
Duration
5 Days
Accident & Emergency masterclass
16–20 November 2026

Accident & Emergency Operational Management Masterclass™

Build responsive, coordinated and high-performing emergency services.

Venue
UGMC Simulation Centre
Duration
5 Days
Referral Management masterclass
23–27 November 2026

Referral Management & Care Coordination Masterclass™

Connect, transfer, coordinate and close the loop.

Venue
School of Public Health, University of Ghana, Legon
Duration
5 Days
Outpatient masterclass
7–11 December 2026

Outpatient Operational Management Masterclass™

Build efficient, responsive and high-performing outpatient services.

Venue
School of Public Health, University of Ghana, Legon
Duration
5 Days
Why SCN Academy™

Practical capability for stronger healthcare operations.

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Assessment-led

Learning begins with structured reflection on current operational capability.

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Operationally focused

Programmes address real healthcare management systems, workflows and operational challenges.

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Applied

Cases, exercises, simulations and practical operational resources connect learning to work.

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Workplace-relevant

Participants identify practical 30–90 Day Improvement Focus areas.

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Professional development

Leadership, management and operational capability are strengthened together.

How the masterclasses work

A connected learning architecture.

0113 core learning domains
02Participant presentations
03Express assessment & maturity profiling
04Priority applied learning labs
05Participant operational resources
0630–90 Day Improvement Focus

Priority Applied Learning Labs are selective and programme-specific; they are not implied for every Teaching Block.

Assessment-led development

Assess → profile → reflect → prioritise → improve.

Relevant programmes use rapid, developmental, reflective and high-level Express assessments to support learning—not independently verified institutional diagnostic conclusions.

Participant learning & resource pack

  • Participant PowerPoint Presentations
  • Participant Applied Learning Materials
  • Participant Operational Resources
  • Individual Express Assessment Reports

Resources may include matrices, checklists, protocol templates, registers, planners and sample indicators.

2026 programme schedule

Plan your professional development.

ProgrammeDate & venueFeeStatusAction
Healthcare HR5 Days
19–23 October 2026School of Public Health, University of Ghana, Legon
Early BirdGHS 4,000Standard GHS 4,500
Registration openLimited places
Inpatient & Ward5 Days
26–30 October 2026School of Public Health, University of Ghana, Legon
Early BirdGHS 4,000Standard GHS 4,500
Registration openLimited places
Maternity5 Days
2–6 November 2026UGMC Simulation Centre
Early BirdGHS 4,000Standard GHS 4,500
Registration openLimited places
Accident & Emergency5 Days
16–20 November 2026UGMC Simulation Centre
Early BirdGHS 4,000Standard GHS 4,500
Registration openLimited places
Referral Management5 Days
23–27 November 2026School of Public Health, University of Ghana, Legon
Early BirdGHS 4,000Standard GHS 4,500
Registration openLimited places
Outpatient5 Days
7–11 December 2026School of Public Health, University of Ghana, Legon
Early BirdGHS 4,000Standard GHS 4,500
Registration openLimited places

Healthcare HR Masterclass early bird registration runs from 4 to 18 September 2026. Early Bird fee is GHS 4,000. Standard fee is GHS 4,500. Register for the Healthcare HR Masterclass.

Who the portfolio serves

Healthcare professionals responsible for people, services and performance.

Healthcare LeadersHospital AdministratorsClinical ManagersNurse ManagersDepartmental & Service ManagersMedical Professionals with Management ResponsibilitiesHealthcare Operations ProfessionalsQuality & Patient Safety ProfessionalsHR ProfessionalsReferral & Care Coordination Professionals
For healthcare organisations

Develop your healthcare leaders and managers.

Hospitals and healthcare organisations may nominate appropriate staff for the programme most relevant to their operational responsibilities.

SCN Academy™

Build stronger healthcare operations.

Develop the people, systems and operational capability required for high-performing healthcare services.