Healthcare HR Operational Excellence Fundamentals™
Build a mature, ready and high-performing healthcare HR function.
- Venue
- School of Public Health, University of Ghana, Legon
- Duration
- 5 Days
Professional education for healthcare leaders, managers and professionals—building the leadership, management and operational capability required for high-performing healthcare organisations.
Distinct healthcare service priorities, delivered through one assessment-led professional development architecture.
Build a mature, ready and high-performing healthcare HR function.
Strengthen inpatient operations from admission to discharge.
Build responsive, coordinated and high-performing maternity services.
Build responsive, coordinated and high-performing emergency services.
Connect, transfer, coordinate and close the loop.
Build efficient, responsive and high-performing outpatient services.
Learning begins with structured reflection on current operational capability.
Programmes address real healthcare management systems, workflows and operational challenges.
Cases, exercises, simulations and practical operational resources connect learning to work.
Participants identify practical 30–90 Day Improvement Focus areas.
Leadership, management and operational capability are strengthened together.
Priority Applied Learning Labs are selective and programme-specific; they are not implied for every Teaching Block.
Relevant programmes use rapid, developmental, reflective and high-level Express assessments to support learning—not independently verified institutional diagnostic conclusions.
Resources may include matrices, checklists, protocol templates, registers, planners and sample indicators.
Healthcare HR Masterclass early bird registration runs from 4 to 18 September 2026. Early Bird fee is GHS 4,000. Standard fee is GHS 4,500. Register for the Healthcare HR Masterclass.
Hospitals and healthcare organisations may nominate appropriate staff for the programme most relevant to their operational responsibilities.
Develop the people, systems and operational capability required for high-performing healthcare services.